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Exchange and return policy
Our primary goal is your satisfaction during the purchase process. For exchanges and returns, please follow these steps.
As a customer, you have the right to exchange or return the product within 14 business days of receipt.
The product must be in its original condition and packaging.
Returns are not available without first submitting a request via email or WhatsApp.
It is not possible to open and return the package with the delivery person; please contact us through [the provided channels].
Email: info@elitecotton.shop
01024651717
In case of order return, there are no additional fees other than shipping costs.
You can return your order free of charge if you receive a defective or different product.
In case of product return, the amount paid will be refunded in cash or via electronic wallet.
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